Don't let mechanical and equipment-related problems sneak up on your and your team! With Dental Tech on Demand, you've got an expert in the palm of your hand who can find the right fix right away, no waiting periods required. Below are some of the most common issues we hear about from clients. If any of this sounds familiar, don't hesitate! Download the free Dental Tech on Demand App to get your problems resolved today!
Patients shouldn’t have to worry about getting accidentally doused during a routine appointment, and you don’t want to get stuck with their dry-cleaning bills. Leaks can cause plenty of unnecessary discomfort for everyone in the treatment room – even a small amount of accidental mist or droplets can throw a wrench into what should be simple, straightforward dental work.
Maybe it sounds like there’s an overactive family of squirrels living in your mechanical room. Or maybe you keep hearing a loud THUD and then a sudden, eerie quiet. Or maybe there’s just a lot of groaning. Whatever the case may be, these noises can signal that something is very wrong. If dentists and team members want to avoid an unexpected office shutdown, it’s important to be proactive. Let us listen in and see if we can offer some suggestions.
A malfunctioning autoclave can throw off a packed patient schedule out of the blue, whether the instruments just aren’t drying properly or the machine’s making angry hissing sounds every time you dare to walk by. If you’re sick of having to push back afternoon appointments just so that your tools have a little extra time to dry properly, reach out to Dental Tech on Demand for a diagnosis.
Many kinds of dental equipment can start to flash with error codes or unhappy faces, but they’ll continue working well enough. It may be tempting to see how long you can wait before addressing the issue, but our team would advise against that. It’s like a car’s “check engine” or “low tire pressure” light – you don’t want to find yourself on the side of the highway wishing you’d done something sooner, and you definitely don’t want to be struggling with broken-down equipment at your busiest time of day either.
Lots of things can go wrong with dental chairs over time. Are your patients constantly getting stuck when the chair is leaned all the way back? Is the “limit switch” no longer functioning properly? Or maybe it just sounds really, REALLY angry any time it moves. Whatever the case is, don’t let your patient’s experience be muddled by an unpleasant chair – that’s where they spend the majority of the visit, after all!
When patients are leaning back in the chair and have a ton of water in their mouth, suction becomes an extremely critical process. In fact, it’s one of the few pieces of equipment that can stop an office dead in its tracks if it stops working without warning. If you’re noticing that your suction is starting to slow down or just doesn’t seem to be “sucking” like it used to, don’t hesitate to jump on our app and reach out for help.
Are problems with sensors or improper shooting causing your team to have to redo X-rays? Are your X-rays not as consistent or as clear as you need them to be? Limiting radiation exposure for all parties involved is crucial, and these issues aren’t just annoying – they can be unsafe as well. Let our technician know what you’re dealing with so that they can provide suggestions. We can also assist with questions surrounding X-ray regulations in the state of Minnesota.
The HVE is a crucial part of patient suction, and problems can result in improper suction during patient treatment. Is this equipment not swiveling freely like it used to? Is the switch becoming harder to turn on and off? Let us make recommendations about how to best improve or update this equipment to prevent annoyances and avoid chances of patient discomfort.
Keeping a dental office running smoothly can be difficult when you’re too busy putting out fires as they pop up. Being proactive can make all the difference, and a seasoned technician at Dental Tech on Demand is available to help with this process. Simply walk us through the office on FaceTime and point out any concerns you may have, no matter how small. We can help you identify what pieces of equipment might need a closer look.
Let the experts at Dental Tech on Demand worry about that! Once we’ve gotten a good idea of your unique situation, we’ll use our time-tested connections in the field to order any necessary parts at a fair price and arrange for their delivery. Once it’s time to install the part, we can walk you through the steps virtually to ensure that everything turns out all right.
